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What you say, what you agree to, and when you speak with an insurance company after a slip and fall accident can make a real difference in the outcome of your claim. Regan Zambri Long’s Washington, DC slip and fall lawyers have achieved dozens of multimillion-dollar settlements with insurance companies by stepping in early and protecting clients from pressure and low offers.
With nearly 200 years of combined experience, our attorneys understand how insurance companies evaluate claims and look for ways to reduce payouts. We are consistently recognized among America’s Best Law Firm, and our board-certified partners are all named among the 500 Leading Plaintiff Consumer Lawyers in the nation, in large part because of our track record in securing strong settlements for injured clients. We work closely with respected medical and industry experts to document the full extent of injuries, explain long-term consequences, and support higher compensation demands during negotiations.
Have you been called by an insurance company after a slip and fall accident? Contact Regan Zambri Long today, and one of our attorneys will reach out to you. We’re available 24 hours a day, 7 days a week, and there’s no fee unless we win your case.
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The goal of the insurance companies following a slip and fall accident is to act quickly and lowball the victim on a settlement amount. They will likely call you very quickly as they want to try to close the case as soon as possible.
They will also work swiftly to find any information against you to try to shift blame to you to minimize the settlement amount.
But agreeing to the terms of an insurance adjuster or admitting even the most minor amount of fault can actually be detrimental to the outcome of your claim.
Here is what you should and should not say to the insurance company.
Though the insurance adjusters will be pushy, do not give a verbal statement or sign any documents the insurance company asks of you. This is because you may not be able to adequately assess your injuries and losses right away as many injuries are not immediately obvious.
When you give a statement or sign off on documentation, you have likely given up your right to file a lawsuit against the negligent party. Then, if you find out the compensation was not enough, you have no options left.
Instead, seek legal advice right away and let your slip and fall lawyer negotiate a settlement on your behalf. If needed, they can take your case to court.
A slip and fall accident is not always entirely the fault of the property owner. In fact, the victim may have a share in the accident occurring. However, depending on your state’s laws on fault, you still may be able to recover compensation.
But, if you make it seem as though you were at fault, even if that’s not what you intended to portray, the insurance company or legal team of the property owner will try to use that against you.
Though you are likely tired, overwhelmed, and ready to move, do not let your emotions get the best of you. Instead, remain polite and cooperative in your talks with the insurance company.
However, being polite doesn’t mean you have to divulge all information they ask of you. That means you do not have to discuss the specifics of the slip and fall case, nor do you have to discuss the extent of your injuries.
Even if it seems like friendly chit-chat, do not provide personal information aside from your name, address, telephone number, and place of employment.
Information like your income and family situation may impact the decision to give you a larger settlement or smaller if the insurance company feels as though you do not need the additional compensation.
While you may speak to multiple parties at the insurance company, make sure you keep a record of any and all adjusters you speak to. This includes name, position, and date and time of the call.
When you or a loved one are injured in a slip and fall accident, you may fear those long phone calls with the insurance company. Remember–you do not have to accept a settlement. Instead, call the slip and fall lawyers at Regan Zambri Long PLLC to negotiate your settlement.
Having an experienced legal team manage these conversations can protect you from pressure, misstatements, and low settlement offers. Over the last 30 years, Regan Zambri Long has recovered more than $1 billion in settlements and verdicts for injured clients by taking a careful, strategic approach to dealing with insurance companies from the very beginning.
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Our approach is built on deep trial experience, strong negotiation skills, and a thorough understanding of how insurers evaluate and defend claims. Three of our partners are included among Washington, DC’s Top 100 Super Lawyers, and members of our team have been named Washington, DC Lawyer of the Year by Best Lawyers on multiple occasions.
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Our founding partners are board certified in Civil Trial Law and Civil Trial Advocacy by the National Board of Trial Advocacy, a distinction held by only a small percentage of attorneys nationwide, and all are AV Preeminent rated by Martindale-Hubbell for the highest level of peer recognition. This depth of experience allows us to step in early, manage insurer communications, and focus on protecting the full value of your claim.
For a free consultation explaining what to do when the insurance company calls, call (202) 972-3767 or fill out our confidential online contact form.
No. You are not required to respond immediately. Taking time to understand your injuries and your rights before speaking with an adjuster can help protect your claim.
Early settlement offers are often made before the full impact of your injuries is known. Accepting too soon may prevent you from recovering compensation for future medical care and lost income.
Yes. Statements about your pain, recovery, or daily activities may be documented and later used to argue that your injuries are minor.
Recording laws vary by state. Some states require everyone on the call to consent, while others allow recording if only one person agrees. In the District of Columbia, recording rules generally follow a one-party consent standard under §23-542 of the DC Code. This means an insurance adjuster may be allowed to record a conversation because they are part of the call. Because you may not always know whether a call is being recorded, it is best to assume that anything you say could be documented.
Yes. Even if you have already spoken with an adjuster, a lawyer can review what was said and explain your options moving forward.
Have you or your loved one sustained injuries in Washington DC, Maryland or Virginia? Regan Zambri Long PLLC has the best lawyers in the country to analyze your case and answer the questions you may have.