The Consumer Product Safety Commission recently announced Hewlett-Packard is voluntarily recalling 70,000 lithium-ion batteries that shipped with several models of its HP and Compaq laptops. According to the CPSC, two separate reports of batteries that “overheated and ruptured, resulting in flames/fire that caused minor property damage” but no injuries.
We have reproduced the Consumer Product Safety Commission news release below in its entirety:
U.S. Consumer Product Safety Commission
Office of Information and Public Affairs
Washington, DC 20207
FOR IMMEDIATE RELEASE
May 14, 2009
Firm’s Recall Hotline: (800) 889-2031CPSC Recall Hotline: (800) 638-2772CPSC Media Contact: (301) 504-7908HP Recalls Notebook Computer Batteries Due to Fire Hazard
WASHINGTON, D.C. – The U.S. Consumer Product Safety Commission and Health Canada, in cooperation with the firm named below, today announced a voluntary recall of the following consumer product. Consumers should stop using recalled products immediately unless otherwise instructed.
Name of Product: Lithium-Ion batteries used in Hewlett-Packard and Compaq notebook computers
Units: About 70,000
Importer: Hewlett-Packard Co., of Palo Alto, Calif.
Hazard: The recalled lithium-ion batteries can overheat, posing a fire and burn hazard to consumers.
Incidents/Injuries: The firm and CPSC are aware of two reports of batteries that overheated and ruptured, resulting in flames/fire that caused minor property damage. No injuries have been reported.
Description: The recalled lithium-ion rechargeable batteries are used with various HP and Compaq notebook computers. Models that can contain a recalled battery include:
The notebook model is located at the top of the service label on the bottom of the notebook.
Sold at: Computer and electronics stores nationwide, hp.com and hpshopping.com from August 2007 through March 2008 for between $500 and $3000. The battery packs were also sold separately for between $100 and $160.
Manufactured in: China
Remedy: Consumers should immediately remove the recalled battery from their notebook computer and contact HP to determine if their battery is included in the recall and to request a free replacement battery. After removing the recalled battery from their notebook computer, consumers may use the AC adapter to power the computer until a replacement battery arrives. Consumers should only use batteries obtained from HP or an authorized reseller.
If you’re interested, check our other post on this topic: Fire Hazard – Toshiba America Recalls Notebook Computer Batteries.
Consumer Contact: For additional information, visit the HP Battery Replacement Program Web site here or call (800) 889-2031 between 7 a.m. and 7 p.m. CT Monday through Friday.
Media Contact: Sheila Watson at (281) 514-6552 or [email protected]
CPSC is still interested in receiving incident or injury reports that are either directly related to this product recall or involve a different hazard with the same product. Please tell us about it by visiting https://www.cpsc.gov/cgibin/incident.aspx